As Lifestyle Options continues our policy and practice for all staff to only work for one Employer/Worksite due to COVID-19, we are currently recruiting for General Helpers to work at our various locations in Edmonton and Leduc, Alberta.

General Helpers may be primarily assigned to one department such as Dining Room, Front Desk, or Housekeeping or assigned to other general tasks as required. May be required to work weekend, evening, and night shifts.

Posting will remain open until all vacancies are filled.

Position Summary:

The General Helper may assist our Sites to provide Front Door/Desk security coverage primarily outside of regular business hours for the duration of the Pandemic.  They may also be requested to provide assistance to delivering meals (Breakfast, Lunch, and Dinners) to resident suites.  They may also be requested to provide housekeeping services and other general maintenance/labourer type of services.  Other general supportive duties may also be assigned.

Responsibilities and Duties:

  • Provides Front Door/Desk security coverage outside of regular business hours (Monday to Friday, 8:00 am to 5:00 pm);
  • Answers visitors inquiries and deter visitors from entering the building to ensure safety for all;
  • Monitors resident entries and exits to ensure safety for all;
  • Courteously receives and screens all in-bound calls, and provides general information of Lifestyle Options protocols;
  • Provides assistance to deliver meals to residents’ rooms during meal service times as required including Breakfast, Lunch, and Dinner;
  • Maintains a professional image and friendly demeanor with all residents and their family members, employees, management, executives and visitors at all times;
  • Maintains a high level of confidentiality and calm demeanour in all interactions and at all times;
  • Perform other supportive duties as assigned and/or required;
  • Adhere to all Lifestyle Options Guidelines, Policies, Rules and Regulations.

Qualifications and Skills:

  • Have a “Clean Bill of Health” re COVID-19 criteria and exposure;
  • Not currently working at other employer/worksite;
  • Prior work experience working directly with clients such as receptionist, security, or customer service representative is a strong asset;
  • Prior work experience/demonstrated skills to work with seniors and their families is a strong asset;
  • Strong customer service orientation and interpersonal skills;
  • Strong verbal communication skills to effectively communicate with all residents, visitors, family members, and employees/management and at all levels within the organization;
  • Ability to satisfactorily communicate in English with residents, visitors, co-workers, and management to their understanding;
  • Effective decision making skills;
  • Strong problem solving skills;
  • Self-motivated, with a positive attitude and a consistent display of professionalism.
  • Have a “Clean Bill of Health” re COVID-19 criteria and exposure;
  • Not currently working at other employer where exposure to COVID-19 may occur;
  • Provide a clear Criminal Record Check.

Working Conditions:

  • Interacts with seniors and their family members, employees, management and the public at large;
  • Maybe required to be on feet/standing for part of their shift;
  • Manual dexterity required;
  • Overtime as required;
  • Ability to lift 25 lbs required.