We are currently recruiting for a Clinical Lead/Registered Nurse based at our Whitemud site, but also serving our other sites in Edmonton and Leduc, Alberta.

Position Summary:

he Clinical Lead/RN oversees the development, implementation and evaluation of effective programs and training focused on ensuring quality and safety in clinical care and services for residents. The incumbent acts as the compliance officer and provides clinical training to ensure clinical practice follows all regulatory and provincial standards and mandates. The Clinical Lead/RN provides guidance and works in consultation with the Site Managers and Directors of Care at each site to ensure clinical practices meet the requirements of standards, legislation and organizational strategic directions while promoting quality and resident/client safety as a priority for the organization.

Responsibilities and Duties:

  • Ensures the delivery of quality resident care and excellence in nursing practice by enhancing staff development, orientation and education in the clinical areas.
  • Ensures the development and implementation of comprehensive quality and safety plans for the organization are aligned with the organization’s strategic directions.
  • Provides clinical support and consultancy to the Directors of Care in complex clinical issues and resident care concerns.
  • Provides support and offers advice and recommendations to Site Managers and Directors of Care at all sites.
  • As a role model for nursing staff, the incumbent functions independently in both formal and informal learning environments.
  • Provides regular individual and group coaching sessions and supervision to staff regarding clinical practices.
  • Provides training on clinical supervision to clinical staff who are supervisors or team leads.
  • Facilitates and provides training as applicable to ensure clinical competencies and practices are maintained at each site.
  • Conducts clinical training in the context of the Continuing Care Health Service Standards, Lifestyle Options (LSO)’ policy and procedure implementation, and as needed clinical education recommended from surveys and audits, and any relevant regulations/standards concerning clinical practice.
  • Liaises with Alberta Health Services (AHS) Operations Manager regarding:
    • Care issues and concerns;
    • Implementation of clinical policies and procedures;
    • Infection Prevention and Control protocols; and
    • Outbreak protocols.
  • Attends AHS Site monthly meetings on behalf of LSO as required.
  • Facilitates the development and ensures implementation of LSO approved program policies, procedures, staff education programs, and quality improvement initiatives for each site, incorporating evidence based ‘best practices’.
  • Oversees chart audits of a minimum of 10% of resident charts monthly and reports findings.
  • Tracks and monitors trends in resident care and report findings to Site Managers and Directors of Care on a quarterly basis.
  • Analyzes data from quality indicators and incident reporting and collaborates in using this data towards quality.
  • Meets with the Director of Care and Clinical Supervisors monthly to discuss clinical and care concerns.
  • Chairs and/or supports the Chair of the Medication and Clinical Advisory Committee (MCAC) to ensure smooth and coordinated response to clinical issues and concerns brought forward by Directors of Care, and to ensure LSO Management is informed of all clinical operations and program issues.
  • Provide leadership and coordination of the KiteMark Accreditation survey process.
  • Provide leadership and coordination, at the direction of the GM, in implementation and facilitation of Butterfly projects and Quality Initiatives.
  • Collaborates with LSO Senior Management Team about the utilization of resources for clinical purposes (clinical equipment, education resources, research and grant proposals, etc).
  • Attends clinical meetings and provides expertise in prevention and promotion of health and wellbeing.
  • Researches and evaluates current clinical standards, policies and procedures.
  • May be assigned as the organization’s Infection Prevention & Control (IPC) Designate and provide consultation to LSO’s site Infection Control Designates for IPC issues and outbreak management.
  • May be assigned as the organization’s Quality Improvement and Risk Management designate and provide consultation and leadership to LSO Senior Management and Site Management teams.
  • Provides clinical care as required during emergency and/or outbreak situations.
  • Participates in internal and external clinical and quality meetings as well as various task committees as assigned.
  • Maintains confidentiality at all times to protect the organization’s value.
  • Demonstrates professionalism and ethics, integrity, tact, diplomacy, and sensitivity to portray the company in a positive manner.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Maintains clinical/professional designation.
  • Other duties as assigned.

Qualifications and Skills:

  • Current registration with the College and Association of Registered Nurses of Alberta (CARNA).
  • Minimum 5 years’ experience in geriatrics, rehabilitation and/ or retirement living.
  • Experience or related education in Project and Change Management, Risk Management and Quality Assurance.
  • Experience must include a background in leading initiatives focused on clinical quality improvement, creating a culture of safety, change management, staff and client/resident engagement and education and the ongoing development of healthcare employees.
  • Experience in Infection Prevention and Control Management (or related training and experience).
  • Education augmented with formal training in healthcare quality, data analysis and improvement management would be considered an asset.
  • At least 3-5 years of clinical education/adult education and Learning Management System experience.
  • Sound knowledge of best practice standards and evidenced-based clinical practice.
  • Knowledgeable of the nursing process and its application, including the assessment, planning, implementation, and evaluation of nursing care.
  • Delivers, practices, and role-models person-centered care and treats residents and families as equal partners in the planning of care and respects and upholds their opinions.
  • Demonstrates emotional intelligence (use of perception and understanding of the resident and families ‘emotions as well as one’s emotions to manage situations towards the goal of effective resident care).
  • Must possess excellent leadership, coaching and consulting abilities.
  • Must express initiative, good judgment and foster a positive and collaborative work atmosphere.
  • Current CPR and First AID Certification.
  • Understanding of the Alberta Supportive Living Model of Care.
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
  • Possesses a well-defined sense of diplomacy, including solid negotiation skills, conflict resolution and people management skills.
  • High degree of resourcefulness, flexibility, and adaptability.
  • Able to effectively communicate both verbally and in writing.
  • Excellent oral, written & listening skills.
  • Judgment and decision making skills with ability to consider the relative costs and benefits of potential actions and choose the appropriate path.
  • Ability to identify measures of performance and actions needed to improve or correct performance.
  • Well-spoken and have the ability to speak clearly and confidently in all business settings.
  • Ability to read, understand and relay AHS information, mandates and healthcare legislation.
  • Motivate, inspire, provide and accept feedback to and from employees.
  • Possess prioritization skills necessary to use time effectively and set action plans to achieve business targets.
  • Is committed to resident and staff safety, on-going learning and continuous quality improvement.
  • Efficient knowledge and skill of MS Office Suite including Outlook, Word, Excel, and PowerPoint.

Working Conditions:

  • May be exposed to infectious waste, diseases, conditions, etc.
  • Interacts with residents, family members, staff, visitors and external healthcare professionals (physician, EMS, etc.)
  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • On feet most of workday.
  • On Call for emergency situations.
  • May be required to work hours outside of regular business hours to meet clinical care requirements including evenings, nights, and weekends.